Application Support Engineer
London

Marin Software provides a browser-based, enterprise-class paid search management application for advertisers and agencies. Designed for those who are spending at least $100,000 monthly on paid search, Marin Search Marketer® addresses the workflow, analysis, and optimization needs for large-scale SEM campaigns, saving time and improving financial performance. Over 180 customers collectively manage in excess of $1 billion of annual search spend via Marin's application. Customers include University of Phoenix, Neo@Ogilvy, Razorfish, Reply! and ZipRealty. Marin is backed by Amicus Capital, Benchmark Capital, DAG Ventures and Focus Ventures.

Responsibilities: 
• Provide support by investigating and resolving complicated Marin application and system issues.
• Develop expert understanding of application process flow and company’s systems.
• Own and drive the resolution on the applications issues, communicate the statuses, root cause analysis, and provide post resolution reporting for high severity incidents.
• Prepare the plans, run books, and execute applications deployment and configuration change procedures into QA, staging and production environments.
• Setup, configure, maintain and monitor assigned business application(s) and related systems
• Monitor the applications and systems alerts and attend to them proactively.
• Develop and maintain effective relationships with engineering and customer support teams.
• Perform any other roles and responsibilities as the requirements come up.

Minimum Requirements:
• 3+ years of applications support experience in Java, MySQL, and Linux environment.
• Strong skills in sql language. Experience with Nagios and Cacti monitoring tools will be a plus.
• Scripting languages such as Unix Shell, Perl, Python etc. Familiarity with Apache web server will be a plus.
• Previous experience in search advertising (Google/Yahoo) will be a plus.
• Accurate prediction of your own task completion timelines.
• Sense of innate urgency to complete projects on time and with high quality.
• Open communicator and can jump in (if appropriate) to help other team members.
• Educational background in Computer Science or Electrical Engineering preferred.

Contract-to-hire applicants are OK.

Marin Software is an equal opportunity employer and is committed to a diverse workplace.

Marin Software is an equal opportunity employer and is committed to a diverse workplace.To apply, please send a copy of your resume with "Application Support Engineer - London" in subject line to: careers@marinsoftware.com