Client Services – Product Specialist
San Francisco

Marin Software was founded in April 2006 by experienced search marketers and enterprise software experts. Our mission is to deliver the leading paid search management application to advertisers and agencies. Marin Search Marketer® is a browser-based, software-as-a-service offering. Our software addresses the workflow, analysis and optimization needs of professional search marketers, helping them to save time and improve financial performance.

Marin’s Client Services organization is responsible for “on-boarding’ of client prospects as well as ongoing customer support. Marin continues to build out its Client Services group to support substantial customer growth. Our current needs are for individuals with technical skills and search marketing industry skills to be applied in on boarding and supporting Marin’s customers.

Responsibilities: 
Marin’s Product Specialists support our “on boarding” process which features full integration with Marin Search Marketer during our free, fully functioning 30 day trial. The on boarding process requires Client Services personnel to work directly with our prospects to understand their approach to paid search marketing. This knowledge is then used to assist and evaluate Marin’s configuration to optimize their program goals via bid reviews, performing account check-ins, and channeling customer feedback.

Marin’s Client Services portal is our primary support environment and all client services personnel take an active role in overseeing, creating and managing its resources.

Product Specialists also provide feedback to improve Marin’s search management product and the overall Client Services experience.

Position reports to the Director of Client Services and works closely with Sales and Product groups.

Qualifications:
Required Skills/Experience:
• One or more years experience in Paid Search with Google, Yahoo! and MSN, including:
      – Campaign setup
      – Optimizing bids
      – Statistical analysis
      – Analysis of market trends & competition
      – Reporting
• Experienced in online marketing via paid search, affiliate marketing, banner advertising, SEO, etc.
• Strong written and verbal communications skills
• Strong computer skills, including Salesforce.com, Microsoft Word, Power Point, and Excel
• Ability to work in a fast paced, team environment

Compensation:
Full-time salaried position with incentive performance component – compensation dependent on prior experience. Position includes equity participation and comprehensive benefits (healthcare, vision and dental). Marin Software pays market leading compensation for top performers.

This is an onsite position. Contract-to-hire applicants are OK. Marin Software is an equal opportunity employer and is committed to a diverse workplace.

To apply, please send a copy of your resume with "Client Services – Product Specialist" in subject line to: careers@marinsoftware.com