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Professional Services Integration Specialist
San Francisco
Marin Software provides a browser-based, enterprise-class paid search management application for advertisers and agencies. Designed for those who are spending at least $100,000 monthly on paid search, Marin Search Marketer® addresses the workflow, analysis, and optimization needs for large-scale SEM campaigns, saving time and improving financial performance. Over 180 customers collectively manage in excess of $1 billion of annual search spend via Marin's application. Customers include University of Phoenix, Neo@Ogilvy, Razorfish, Reply! and ZipRealty. Marin is backed by Amicus Capital, Benchmark Capital, DAG Ventures and Focus Ventures.
Description
Marin’s Professional Services team is responsible for onboarding new customers onto the Marin platform quickly and accurately. The work requires commercial and technical skills in a highly visible phase of Marin’s relationship with new customers. Every member of the Professional Services team contributes knowledge and best-practices back to the rest of the organization, helping Marin reinforce its reputation for industry leadership and quality.
The Professional Services Integration Specialist plays a key role in ensuring the successful onboarding of a customer onto Marin’s market leading Search Marketing (SAAS) platform. This position is focused on developing creative solutions to the customer’s data integration problems to ensure they work consistently and reliably. This is an individual contributor position with high visibility and growth potential.
Responsibilities
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Working alone or with team members, refine customer requirements to create in a short amount of time a detailed specification prior to the start of development. |
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Develop scripts or code to implement custom integration work (often data conversions/transformations) for specific customers. |
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Perform Unit Testing and participate as needed in overall solution testing. |
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Build and maintain technical Infrastructure for integration. |
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Assist with Operations and Administration as needed. |
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Acts as liaison to the Customer, participating in the translation of business goals and objectives to project plans and requirements. |
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Initiate and manage cross-departmental communication to resolve any integration-related questions and issues. Report on project progress |
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Serve as a conduit of integration-related product features to the product team for roadmap consideration |
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Define custom integration / reporting requirements |
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Manage Issues and escalate as needed to the Project Manager, and other groups including Operations, Product Management, Engineering, etc. |
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Support Marin Client Services (CS) and other PS team members with complex reporting requirements as they come up. |
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Work closely with the Project Manager to ensure each customer is positioned for long term success. |
Qualifications
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Bachelor Degree in Computer Science or related field |
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3+ years experience implementing web, ERP, or CRM projects with knowledge of HTML, XML, PHP, Java/.net, and/or other web technologies |
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Knowledge of enterprise application development from understanding underlying database design to developing for Marketing and data management systems such as search engine marketing (SEM). |
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Experience with data analysis, modeling and integration |
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Advanced SQL query experience – ability to write multi-table queries with aggregations and function use |
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Proficient with Microsoft Office applications (Excel, Word, Powerpoint) |
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Analytical / quantitative work experience |
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Excellent communications, problem-solving and decision making skills. |
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Skilled at multitasking, can juggle competing priorities making sound business decisions based on goals and objectives. |
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Ability to engage the support of others to achieve project goals and objectives. |
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Ability to work independently and interfacing with other lines of business, developers and QA. |
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Ability to be a driver and meet all milestones. |
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Strong written, verbal, and presentation skills. |
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Attention to detail; clear, logical thinking |
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Ability to work earlier hours when required, for example 6:30am-3pm. |
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Comfortable working in a fast paced, team environment |
Pluses
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Experience with Visual Studio with C#, Java, and/or VB.Net |
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Experience with ETL tools such as Microsoft SSIS, Informatica, etc. |
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Knowledge of digital marketing especially paid search, search engine optimization, or performance marketing as well as revenue tracking tools such as DART, ATLAS, Google Analytics, Core Metrics, Omniture, etc. |
Compensation
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Compensation dependent on skills and prior experience. Position includes equity participation and comprehensive benefits (healthcare, vision, dental, stocked kitchen, and commuting allowance). |
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This is an onsite position at Marin’s headquarters in the Financial District in Downtown San Francisco. We are one block from the Embarcadero BART/Muni stop. |
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Contract-to-hire applicants are OK. Marin Software is an equal opportunity employer and is committed to a diverse workplace. |
To apply, please send a copy of your resume with "Professional Services Integration Specialist" in subject line to: careers@marinsoftware.com
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