During the research phase of the user journey, your brand can easily turn off a consumer due to a slow loading page or a pixelated product image that’s not designed for mobile. Trust is an important aspect of any purchase, whether online or offline, and without it, you run the risk of a negative user experience, or worse—a lost sale.
Here are three tips to heighten the effectiveness of your mobile ads.
1. Build Initial Trust and Maintain It
When consumers are on their mobile devices, they’re still tentatively in the m-commerce sphere. At this research stage, trust building and nurturing the consumer relationship are often at the highest point. Create relevant, useful, interactive content to build and maintain your reputation. Also make sure the information you’re delivering is timely and accurate.
2. Make It Easy and Attractive
When you create your ads, place yourself in the shoes—and palm—of the customer, and check your site experience from this perspective to ensure a smooth ride for them. If you’re a social advertiser who’s looking to tackle slow-loading pages, consider Facebook Instant Articles, a simple way to deliver fast, interactive content.
3. Think Beyond the Ad
Make sure your landing page is also designed for ease of use. Use short copy, plus stats and bullets for scalability and to drive more engagement. And, while you have their attention, ensure your payment gateway is completely mobile-compatible, offer a smooth payment path, and don’t let them abandon the cart. If they do, don’t let them get away!
Are you looking for a career in social? Or perhaps you’re already in the crazy world of social media marketing and want to upskill, but aren’t too sure where to start?
In this ever-changing world of social, it’s imperative that you keep up with the latest trends. Facebook, Twitter, and LinkedIn have firmly established a foothold in the digital world, with Snapchat and Pinterest starting to gain ground and innovation happening quickly. And, we’re sure to see some newer platforms emerging in 2017.
Social media advertising budgets have doubled worldwide over the past two years—going from $16 billion in the U.S. in 2014 to $31 billion in 2016. Along with this, hundreds of roles are popping up in social media. How do you get your foot in the door?
Start by building your own community.
Create a thriving social media presence of your own, and familiarize yourself with the ins and outs of each. Build up your own personal brand—if you can’t market yourself, how will you do this for others?
Familiarize yourself with different industries, attend conferences and industry events, and contribute where possible. You never know—it could be your awesome skills that get you noticed by a potential employer. Your professional relationships may be your most important asset, so engage with key influencers in the industry that you want to get into.
Don’t limit your knowledge to just social.
To really stand out, you’ll need more advanced skills, since your customers will more than likely manage search, social, and display. Take a 360-degree approach to your learning—to succeed and excel, keep your training up to date, and subscribe to and read as many social and digital marketing blogs as you can manage. (Be sure you’ve subscribed to this one!)
You’ll be required to have a more rounded skill set, as social teams are now being integrated across departments, companies, and agencies alike. In job description parlance, a successful candidate will possess technical, analytical, communication, and digital skills.
It’s not just about posting a few updates on Facebook.
If you pursue a role in social media, be sure to put in great time and effort from the beginning. Become proficient in all social channels and prove your knowledge of each one. Know the full particulars of every existing and new channel, and be expected to wax eloquent about all of them when the opportunity arises.
Know that once you dig into the details, you’ll find a whole new world of advanced features to learn and master (such as creating paid ads, upselling, cross-selling, and much more).
Keep your social channels clean and professional. Remember that potential employers always check! There’s nothing as disappointing as a dormant Twitter account.
A good rule of thumb is to not post anything on your social media channels that you wouldn’t want to see published on the front page of a newspaper. This shows that you’re professional and can write well. (It never hurts to do a spell-check, either.)
You’re always learning.
If you’re thinking a quick course in social media will be enough, think again. The world of social is changing constantly, and it’s up to you to keep yourself in the loop.
If you’re just starting out, it’s all about getting that initial experience. Be prepared to help a business free of charge—look specifically for opportunities to help businesses build and grow their social presence. Whether it’s paid or unpaid, take on an internship, as this is by far the best hands-on experience you’ll get. If you decide to pursue a digital course, make sure it’s fully accredited.
Stick with it—social media marketing is a profession where you never stop learning. Be persistent and believe in your abilities. It requires a lot of effort but you’ll get there. To summarize:
Build your own community.
Don’t limit your knowledge to just social.
Gain knowledge in all areas of social and not just Facebook.
If you’re a retail advertiser, you have one, overarching goal each holiday season—drive sales. Every ad campaign launched, tracked, and optimized works holistically toward this goal.
Now that fall’s here, it’s time to gear your social campaigns to the rigors of Q4 and this quarter’s particular idiosyncrasies. The October to December timeframe is your most important business period of the year. You have your work cut out for you leveraging insights and audiences from your pre-holiday preparation to maximize sales. For optimal efficiency, retargeting users who’ve demonstrated interest is a key tactic.
Here are some tips to drive sales during the soon-to-be busiest, most competitive time of the year. To sum it all up in a single directive—focus on people familiar with your brand.
Audience: Build your campaigns around high-intent customer segments such as recent purchasers, loyalty members, and past holiday purchasers—and try to plan for a specific conversion path for each of them.
Targeting: Use Custom and Website Custom Audiences of people who’ve visited your website recently or purchased from you before.
Ad formats: Focus on ad formats that’ll allow you to showcase your products and services, such as Video Link Ads, Carousel Ads, and Canvas Ads.
Creative: Showcase your best-selling products to your audience segments and highlight USPs. Create urgency with limited-time offers, shipping deadlines, or discounts, and timely promotions such as Black Friday and Cyber Monday %-off.
Optimization: Optimize for conversions to maximize the delivery of your ads to people likely to purchase. Once again, make sure your conversion volume is enough for Facebook’s algorithm to be effective (especially if you're selling high-value products with costs above $200).
For more tips to stay ahead this holiday season—plus extra guidance designed specifically for Marin Software customers—download our Social Advertiser’s Holiday Guide.
Online gambling is one of the most profitable digital industries, and it's constantly expanding. Yet, it’s also one of the most challenging markets for digital advertisers. As technologies improve and strategies develop, the competition grows fiercer each day.
At the same time, the rise of social media forms a perfect marriage between a gaming industry that’s exploded and an advertising channel perfectly suited to what online gambling providers want to achieve—an even larger market and more players.
Advertising strategy for online gambling depends on many factors, differs according to specific brand requirements and goals, and requires a lot of testing to determine what works best. The key to success is to have a clear strategy and apply a few general best practices.
In this article, we look at an example of a robust gambling strategy, discuss challenges, and offer recommendations for campaign optimization.
A Four-Pronged Strategy for Online Gambling Providers
You should include four essential phases in your strategy:
To make sure you’re staying ahead of the competition, it’s important your strategy covers all phases of the typical online gambler journey, from the branding to retention, and that you use ads and targeting tactics that are the most useful in each phase. Any tweaks to the strategy will depend on your budget and resources, but having a clear structure makes planning easier and your ad campaigns more successful.
Further, there are a few things to note in order to maximize the effectiveness of your campaigns:
Facebook provides plenty of options for each step of the user journey. Determine what would be suitable for your core strategy, and consider others as appropriate. Make sure each option has a clear rationale.
Prepare the creative assets in advance for each ad type you’re launching and align it to the right steps in the user journey.
Define your preparation plan in great detail and always have a plan B. Build your targeting audiences and have a few additional ones built in case the core ones aren’t performing. Your preparation plan should include testing, and that plan should easily and efficiently allow you to determine the best performing demographics, ad types, placements, etc.
What are the Benefits of This Strategy?
Here are several great advantages from using this strategy, plus a few more tips for how to get the most out of it.
Facebook video ads: Facebook video ads are approximately 7x cheaper compared to YouTube, and open up an opportunity to reengage users who viewed your video.
Reach and frequency: Reach a significant number of people and control message frequency through reach and frequency campaigns, ideal for brand awareness.
Ad types and segmentation: Test different ad types to make sure you’re covering all available opportunities, and segment your audience to make sure you’re targeting high-value users. Audience segmentation and exclusion can significantly improve delivery and performance.
Instagram ads: Because of the image-driven nature of Instagram and the fact that users are more likely to connect with interactive content, these ads maximize the value of your creative and increase user engagement. This is a great option to leverage your content and increase the number of conversions.
Video reengagement: Use this to reengage with users who are familiar with and have shown interest in your brand. This is a good option for increasing the number of conversions and driving more high-value players.
Custom audiences: Make use of all ad types and optimize accordingly. Target audiences using Website Custom Audiences. Also create custom audiences of people who’ve registered but haven't made a purchase, and target with an alternative offer.
Search intent retargeting: This allows you to improve audience targeting and lower the CPA on your retargeting campaigns. Cross-channel retargeting ensures you’re reaching all of the most relevant, high-value users.
Dynamic Ads (DAs): Use Facebook DAs on different games to automate retargeting, and to show the most relevant game to your engaged users, driving them to convert.
Segmentation: Segment your custom audience and make use of ad types and messaging accordingly. Apply a “softer” method of engagement with these users by leveraging blog content, different offers, upgrades, and photo albums from user events. Also use Facebook’s immersive Canvas ads to get users more involved in the life of your brand.
Once your strategy’s clear and your campaigns are live, you’ll likely run into a few challenges. Here are a few common ones and how to handle them.
Your ad images, text, and targeting affects CTR—the lower the CTR, the higher the CPC: Stop any ads that aren’t meeting targets and have very low CTR.
Targeting or product affect CVR—the lower the CVR, the higher the CPA: Review your targeting strategy, your website, and your user funnel.
Campaigns have poor delivery: Check audience overlap and make sure to use exclusions. Also make sure you’ve allocated sufficient budget.
For a real-life example of how an online gambling site hit the jackpot with their CTR and saved big on CPAs, read our Leo Vegas case study.
Between the distant frenzy of the Q4 shopping season and the rising calm of midyear, Q2 tends to be the quietest quarter. However, this doesn’t mean there’s nothing happening. Among other things we found in our research, mobile display played a larger role this Q2—but overall, the ubiquitous move to mobile is actually slowing down. And, tablet usage continues to drop.
To create our quarterly benchmark reports, we sample the Marin Global Online Advertising Index, composed of advertisers who invest more than $7 billion in annualized ad spend on the Marin platform. We analyze data from around the world to create our report. For Q2 2016, key findings include:
The move to mobile is slowing down. Across search and social, the shift away from desktop has been slowing for the last two quarters. Device share is decelerating and seems to be approaching a stability point. Display is the only channel that’s still seeing strong shifts toward mobile over the past quarter for both advertisers and users.
Smartphone and desktop are the devices of choice. The tablet revolution never took off and continues to shrink. Instead, it was co-opted by its sibling device, the smartphone. For the foreseeable future, smartphone and desktop are the two largest winners.
Advertisers should continue to prioritize cross-channel, cross-device targeting. In order for advertisers to employ a robust cross-channel, cross-device marketing approach, they should continue to learn the strengths and weaknesses of these channels and devices.